RC 07/30/25
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Watch stopped working in 4 months - poor quality

I am extremely disappointed with both the quality of the watch and the company’s unwillingness to stand behind its product. The watch stopped working within four months, and instead of investigating the issue or addressing potential quality concerns, Citizen would not even offer a shipping label (likely costing around $10) to have the watch inspected. While I could purchase another watch or pay for shipping myself, I expected a company as reputable as Citizen to provide better service. I suspect the issue lies with the lithium battery. I would not recommend buying a citizen watch due to lack of their support in the US and the hassle of mailing it back and forth. If something does not work, then you are stuck.

Pranav R. 07/15/25
Verified Buyer
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W

W

Aldi C. 06/25/25
Verified Buyer
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Beautiful piece

Beautiful watch. Perfect size not too big not too small. It looks very elegant for a dress or casual watch. Really great piece at a very affordable price.

Truky47 06/23/25
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nice watch - terrible dial

Nice watch but I rarely wear..... I bought the watch because I thought it was very attractive. But when I got it I realized that the white minute/hour hand against the white dial background make it difficult to easily read the time. It's my mistake but surprised the Citizen design team didn't realize this when they looked at the finished watch. The hands should be painted a contrasting color -- any color would do Very disappointed. But the watch works well otherwise