Ins and Outs

The watch was a gift from my wife for our 50th anniversary. It arrived set to PST, understandable. But after almost an hour on the phone with a lovely, helpful lady, we couldn’t get it adjusted to EST. I looked up a local, authorized Citizen dealer and took it to him. After a week, he couldn’t get it set either. The area representative said to take it up with Citizen. Not helpful at all. The return process was the best part of the transaction. Citizen provided a mailing label and I returned the timepiece in its original package. A refund was issued promptly. As a PS, I returned to the local Citizen dealer and purchased a Citizen watch. No where near as nice as the first one, but it keeps the correct time.

Beautiful Piece

I bought this as a replacement for my father as a retirement gift. The original Citizen watch purchased for him is in repair (currently waiting to hear about the repair cost) and as I talked with dad about what he "really" wanted, he said he wanted a gold watch. This fit the bill. I had it sent to me, and set the time zone for him and he is extremely pleased with this piece. I'm excited the he now has what he wants, as he deserves it. Nice work, Citizen...it's beautiful!

So many compliments

Probably my go to watch at this point. Wear it almost daily. I get compliments on this probably once a week or so at least, usually by complete strangers. I’ve sat at bars and had guys with Rolex and Omega on their wrists and they are coming up to me and telling me “that’s a nice watch”. Feels great on my wrist, not too heavy but you know it’s there. The radio works well and very accurate.

Quality, function and comfort.

I’ve had this watch now for three years. It was a replacement for my Eco Drive, Citizen watch that was 17 years old. The new model is an updated version of the watch I had. So far I have been extremely happy with this purchase and I wouldn’t hesitate to recommend Citizen watches.