Albert T. 11/05/25
Verified Buyer
1 person found this review helpful.
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Disappointed

I was very disappointed when I received the watch . The catalog shows a very beautiful medium green white is what I wanted but upon examining the watch it looks to be black. Only under extreme light and really studying it closely is there a very slight hint of green. I truly love these watches and have 3 at present. I am only disappointed in the color and have returned it.

Jack8 10/10/23
0 people found this review helpful.
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Beautiful Clock Face, but Watch Does Not Work

I bought this watch at the Hudson’s Bay Company about 8 days ago, and the clock face is now winding back and forth, and refusing to tell proper time. The second hand is stuck at 0 seconds and now the minute and hour hands do not work. It says in the product manual that a fully charged eco-drive watch should last 6 months or longer when charged under sunlight for half a day. I was wondering if anyone else had noticed this. I would love to hear from Citizen directly about this issue and receive a refund.

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Jack8 10/10/23
1 person found this review helpful.
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Watching Not Working

I bought this watch at the Hudson’s Bay Company about 8 days ago, and the clock face is now winding back and forth, and refusing to tell proper time. The second hand is stuck at 0 seconds and now the minute and hour hands do not work. It says in the product manual that a fully charged eco-drive watch should last 6 months or longer when charged under sunlight for half a day. I was wondering if anyone else had noticed this. I would love to hear from Citizen directly about this issue and receive a refund.

D 01/23/23
Verified Buyer
1 person found this review helpful.
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Great watch, terrible strap

Great watch. The band or strap is terrible. The intent of quick release on a typical leather strap is noble. Unfortunately the implementation is a disaster. The metal quick release maintains constant pressure on the inside of your wrist and digs into the soft tissue next to your veins. Contacted Citizen and requested a replacement strap. Disappointing response no replacement or solution provided. I own 20 Citizen watches and this strap is not representative of typical Citizen quality. Very disappointed that Citizen would not provide a simple leather strap as a replacement. Citizen claim was they had none??