I bought this watch approximately 2 years ago. It has stopped twice and continued to run. Totally unacceptable for a Citizen watch. Need to send in for warranty. I no longer have faith in this product.
I loved the look at the watch, but after wearing it about 15 times the bracelet broke where it connects to the watch face. I was informed that the warranty only covers the watch mechanism and not the bracelet. So after 75 days of owning the watch, I’m having to pay to have it fixed. I’ll never buy another citizen watch again.
I am a long time loyal citizen customer. In my lifetime I have purchased six and have currently enjoyed the excellent craftsmanship hence the reason why I continue to purchase. Before the Bryson purchase was a scuba fin and that's a whole another story. After the second year of my Bryson purchase the PIN connecting the bracelet to the main body failed and even after having a jeweler replaced the same issue persisted increasing in frequency. After this last failure I managed to lose a part and now I'm unable to wear the timepiece . Extremely disappointed and will have a impact in my next purchase decision.