Cris 05/30/25
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Stylish.

I got the Bianca in silver, and it's absolutely beautiful. The case has a sleek, elegant design, and the watch itself is very stylish. One thing to note: the color of the hands is darker in person—they look more like a purplish-blue than a true blue. Still, it's a stunning piece overall.

Theresa M. 01/13/26
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Beautiful watch TERRIBLE customer service

I purchased this watch 1 month ago. Beautiful but the band was a bit shiny. I've tried now several ways to try to exchange or return or receive contact so I can purchase the watch in a different model. Citizen customer service....I'm waiting. Please help me spend my money on your product.

Heidi 12/31/25
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Wrong watch... no watch?

I ordered a watch for my daughter's birthday on December 2. The watch did not come in time. A few days later a watch arrived... for a man! I received a man's watch instead of this watch I ordered. I have conversed with multiple people and have sent the wrong watch back but have yet to see the correct watch be delivered. It is now December 31. This is a very poor showing for this company. Not sure if the watch will be worth all the trouble or not?