Chloe L. 05/08/25

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Wrong color!

Color is not what I expected! I thought it is black and white. But it turned out very yellow and grey. I am confused. The quality is great so I’d like to replace this if this was mistakenly sent wrong item. If it is correct one, they should change the picture on the website. And I’d like to return.

Gabs93 02/26/25

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Classy but with a Misprint

It is gorgeous and classy! However, the number 4 is not rightly printed following the Roman numeral system. It should be “IV” instead of “IIII”. Unfortunately I only realized this after I had already taken off all the tags, so I am not sure if I can return it.

Citizen Réponse Thank you for your review! We're happy to hear that you find your Bianca watch gorgeous. The use of "IIII" instead of "IV" is a longstanding watchmaking tradition chosen for visual harmony on the dial and is reflected in many classic timepieces. We hope this adds to your appreciation of its classic design and that you enjoy your new timepiece for many years to come.

Karen 05/04/26

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Did not appear as it did on line

The watch did not look like it did on line, the face was not cream. It looked aged and a bit dark. I returned it. The website to return was very difficult to navigate.

Pamela P. 02/27/26

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Be Careful

I bought this watch to replace mine that I sent in to be repaired. I liked my original watch but couldn't find a similar one. Unless you have a degree in how to make this work, it is a lesson in frustration- I could not get the band to work to adjust it or even open it; and I had a difficult time setting the time. I am sorry I bought it!