Jojo 06/08/26

Client vérifié

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beautiful watch! but add 3/4 of an inch to your wrist size

This really is a beautiful watch. The exquisite detail doesn't show up in the photos. And I love the Eco-drive technology. About the band: the opening & closing mechanism is inside the band - and it takes up quite a bit of room. So when you get it sized, you might want to add 3/4 of an inch to your wrist size.

Stephen K. 12/22/24

Client vérifié

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Difficult to adjust settings

I bought this watch for my wife for Christmas. I attempted to set the date and time and couldn't get the day set. The time was fine as well as the date number. Just haven't figured out the day.

Crodrz 12/19/23

Client vérifié

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Clasp locking mechanism dig into skin :(

Beautiful watch but the clasp with the protruding tabs for unlocking it dig into the skin and make it very uncomfortable. With a different clasp it would be a 5 star watch.

Debbie G. 05/08/24

Client vérifié

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No idea how my new watch works. Never worn.

i've had my watch for 1 month, but no one seems to be able to provide me with instructions on how to set the watch up, since the watch was launched without set up instructions. And the promised custom sizing wasn't done. Must go to jeweler and pay for this. Have notified customer 'service' yet no one has provided any help.

Citizen Réponse We are sorry to hear about your experience with your new watch. It's standard for us to provide bracelet sizing with applicable orders, so we apologize for the inconvenience. Your feedback is important, and we're working to address these issues. Additionally, you can find step-by-step setting instructions on the product page of our website. We'll also be reaching out to you via email to provide solutions and assistance.