Bought this watch for my son that is in the military and this was a great watch for him. Like that it has different world time
This watch has the typical Citizen high quality. But there are some glaring design flaws. Firstly is the digital display, it’s too small to see clearly, and it’s in the wrong position. The hands obscure it during certain hours. The backlight is a joke. It is so weak that it barely can be seen to illuminate the display in the dark. A much brighter LED should have been used. Another miss was not having Bluetooth to allow a phone to easily set the time and other features. Having to go through series of buttons pushes is more difficult than it needs to be. The bottom line is, Citizen should have put more time into its design. I’m not happy with it.
The watch is great, however, be warned, know your size as it's a tight fit. I've contacted customer service a couple of times and it's taken them over a week to respond with the only option of purchasing another band, which I was prepared to do. Little did I know, it would be $144, and it's on backorder of 8 weeks! They didn't even offer a solution of how to replace the band. The back & forth is unnecessary - they can provide all the information and options in one message, but yet again, I need to respond to inquire (with follow-ups) and wait, who knows how long, for a response. I'd give 5 stars, if it wasn't for the lacking customer service. Again, the watch is great, nice features. I can wear it casually, or out to dinner.
This is a great watch. The MIP display is next level performance. Eco-Drive is amazing. Only one flaw...the alarms are extremely quiet. You can't hear them unless the watch is up against your ear, making them essentially useless.