So far a horrible experience

The watch is near impossible to read in a being or low light. It is clunky and the plastic band sweaty. I am desperately trying to return and that is awful. Three days so far of we will contact you and nothing. Fill out form again rinse and repeat. Seems a delay tactic to slip out of the return window. All I want is an RMA and my money back.

Ordered a watch and never received it

I orded a Brycen watch and paid for it through affirm and they never sent it.

disappointing flaw

I purchased the Citizen Promaster Land U822 because of its rugged design, hybrid analog-digital functionality, and Eco-Drive technology. On paper, it seemed like the perfect watch. In reality, one design flaw seriously affects its usability. The digital display is located near the top of the dial (around the 12 o’clock position), but it’s frequently blocked by the analog hands. Specifically, the display is partially or completely obstructed for about 5 to 6 hours per day, making it hard — if not impossible — to read. This happens twice a day, from 11 AM to 1 PM and again from 11 PM to 1 AM, as the hour hand passes through the display zone. On top of that, the minute hand enters that area every hour, further reducing visibility. For a watch that’s designed to offer the best of both analog and digital worlds, this is incredibly frustrating. The digital screen is useful (for the calendar, time, etc.), but it’s inaccessible during key times of the day when you might need a quick glance. Honestly, I expected more thoughtful design from Citizen, especially at this price point. A relocated display or even a “ghost hand” mode (like other watches have) would have solved the problem. Bottom line: Beautiful watch, solid technology, but a major ergonomic oversight. A shame.

Great Watch; Awful Instructions

Watch out if the box was impressive but set-up with downloaded instructions was terrible. YouTube videos got me through the basics. I expected better.