Hhugur 08/01/19
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STRAP BROKE

I BOUGT THIS WATCH A FEW YEARS. BUT STRAP İS BROKE... I AM NO HAPPY....

Stone455 08/19/18
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System Malfunctions

I bought this watch 4 years ago and have had non stop problems with it to the point that I don't wear it anymore. Ever since I got it, the watch would constantly just stop keeping time and display the UTC screens. I would have to manually reset its hands and the internal clock. The quality of the watch is great and it looks good, but it is not worth the effort. Imagine checking your watch to see what time it is and not being able to.

Citizen Réponse Hello and thank you for you r message. I am sorry to hear that you have had the issue described. For assistance with your watch I would suggest that you send it to our service center for evaluation and repair. The evaluation is free and if there should be any charges for repairs to the watch we will contact you via email with an estimate for the repair. At that time, you can say yes or no to all or some of the work. Visit the link below for instructions on where and how to send your watch to our service facility. Service Facility https://us.citizenwatch.com/us/en/service.html If you have any other questions and wish to speak to someone directly, please contact our customer care department. Our Customer Care Department may be reached at (800) 321-1023, Monday through Friday, 6:00am to 5:00pm Pacific Time.

Huntaaw 10/31/17
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Not for professionals

As previous reviews stated, everything on this watch is too busy and small. In addition, the fuel lbs index on the bezel is calibrated for aviation gasoline instead of jet fuel. This actually bit me recently as I used the watch bezel for a jet fuel weight calc and it came up incorrect. Nothing in the documentation mentions it is usable for AVGAS only nor does it have a second index for jet fuel. The only people interested in an aviation gasoline calculation would be general aviation pilots. This is obviously geared towards them instead of professionals that fly jet/turbofan aircraft or turboprops that take jet fuel.